Really talented people have said lovely things about working with me
"Creating the strategic clarity that keeps teams focused on impact"
I can confidently say Tyler is one of the most strategically minded researchers and service designers I've worked with. Her approach to research and design is refreshingly purposeful—she doesn't just conduct studies, she crafts research strategies that directly serve Veterans and move products forward in meaningful ways.
CHARLYE TRAN, SENIOR PRODUCT STRATEGIST
"When it comes to leadership, that's where Tyler shines the most"
Tyler's research skills are some of the most honed and effective I've come across in my 20+ years in tech. She led a group of researchers and designers through user interviews, research initiatives, and anything else that was asked of her.
JESSE JAMES, STAFF ENGINEER
"Always engaged, always prepared, and always willing to do what it takes"
Tyler is one of those teammates who consistently goes above and beyond her role. While her title was UX Designer, she brought so much more to the table - jumping into QA when the project hit a tough stretch, contributing product insights, and even speaking fluently about engineering decisions when it mattered most.
DEV GOVINDJI, FRONT-END ENGINEER
"Do everything in your power to keep her around"
If you ever get the chance to work with Tyler Gindraux, take it—and then do everything in your power to keep her around. Tyler is the kind of UX Designer and Researcher who doesn't just check all the boxes—empathy, rigor, creativity, attention to detail—but somehow finds a way to make new, better boxes you didn't even know you needed.
MEGAN SIDDLE, PROGRAM MANAGER
"Consistently helped bridge the gap between design and implementation with empathy and clarity"
I had the privilege of working closely with Tyler for two years at the Department of Veterans Affairs, and I can honestly say she's one of the most thoughtful and skilled collaborators I've worked with. She led user research sessions with clarity and purpose.
KHOA NGUYEN, SENIOR FULL-STACK ENGINEER
"The glue that connected design, engineering, and leadership to our team"
Tyler has a gift for making people feel at ease, which enables them to provide honest and helpful feedback. She also has a knack for turning all that input into clear insights that everyone could act on.
THOMAS MICHAUD, SENIOR USER EXPERIENCE DESIGNER
"A tremendous design partner"
Although she might disagree, Tyler could very well be a team unto herself! From writing manual QA scripts and testing to presenting highlights from a recent research study, there are few who can compete with Tyler's multitasking expertise.
ARIEL MARTINEZ, PRODUCT MANAGER
"Tyler helped me believe this was going to be a success"
I will be honest; I was skeptical about a lot of things when this project started. You really helped me believe this was going to be a success. You have a lot of passion for doing things right and I'm not sure that is always valued as much as it should be.
FEDERAL GOVERNMENT PARTNER
"Tyler exemplifies the idea of 'hitting the ground running'"
People talk about other people. That's normal. What I heard people say about Tyler though, now that was a surprise. "How is she so knowledgeable and contributing this much so early into her time on the project?" Tyler exemplifies the idea of "hitting the ground running" and is an individual who takes initiative & defaults to action.
MIKE PRUSAITIS, ASSOCIATE DIRECTOR OF PROGRAM MANAGEMENT
"A truly great leader who made sure we never lost sight of the user or the big picture"
I really enjoyed working with Tyler as our lead UX researcher on Ask VA. She brought so much clarity and cohesion to the team! Tyler has a rare ability to not only lead research but to connect the team through it.
HEMESH PATEL, SENIOR FRONT-END ENGINEER
"A great force behind our team's learnings, successes, and visions"
Tyler is an incredible leader with a strong moral compass. After working with her for a few months, it became undeniable that she was a great force behind our team's learnings, successes, and visions.
SOFIA KIRKMAN, USER EXPERIENCE DESIGNER
"Unique set of leadership and hands-on research and design skills"
Tyler is an asset to any team she joins, bringing a unique set of leadership and hands-on user research and design skills. She was able to identify and prioritize the best areas for her to be involved, whilst coaching and mentoring other colleagues to carry out research.
SARAH NORMAN, DELIVERY MANAGER
"Even in stressful situations, she gets it done with a smile"
Tyler is the perfect (and rare) mix of creative and analytical. She has a good eye for detail, but doesn't get lost in it. She's efficient and methodical, yet also flexible and can go with the flow.
MEGAN ANDERSON, SENIOR DESIGN RESEARCHER
"Makes you feel comfortable and confident when working together"
I learnt so much from Tyler about user research, service design and people more generally. She has a way of making people feel comfortable and confident when working together or in interviews.
FAY RYAN, CONTENT DESIGN LEAD
"Tyler went out her way to set me up for success"
I noticed Tyler's research integrity and amazing organization right away. As my team began working with Tyler's, I found a research partner who is easy to collaborate with and who offers a great perspective when giving feedback.
CLAYTON ZOOK, USER EXPERIENCE RESEARCHER
"Tyler is a best in class user researcher"
Tyler is a best in class user researcher and an asset to any project team. At our charity, Tyler established a new user research department, leaving a legacy of valuable insights and processes that we still use today.
FRANKIE GARFORTH, STRATEGIST
"Incredibly skilled at working with users during sessions"
I worked with Tyler on a variety of projects and found her to be an excellent, empathetic and thoughtful user researcher. She was incredibly skilled at working with users during sessions, delving into actions to uncover the core user needs.
SIMON NEBESNUICK, PRODUCT MANAGER
"Enabled the key messages to resonate with the right people"
Tyler spent time to really understand the audience at With You. She understood the complexity of the individuals accessing support and adapted her approach to make best use of the time. Due to this, the impact she had was massive.
STEPH KEENAN, PRODUCT OWNER
"Kind, thoughtful, empathetic and insightful"
Tyler is kind, thoughtful, empathetic and insightful, and always seeks to gain a deep understanding of the challenges, motivations and needs of the people she designs with.
JESS NEWELL, SERVICE DESIGNER
"She was always there to help and motivate me"
It's unusual to come across such a brilliant talent like Tyler! I was constantly amazed not only by her creativity and set of skills, but also by her unique ability to open up and sustain positive relationships with others, either within the team or with the clients.
HOSSAIN SAEB, DESIGNER